If you have a question regarding your account, the lotto or an instant win game, please check out the FAQ section of the website.
If you are an Islands Lotto account holder, the best way to contact us for all other issues and queries is via the Help section which is found on your main navigation when you are logged into your account. By using this help system we can track your query and make sure it is directed to the relevant department straight away. Alternatively, you can also contact us by email: help@islandslotto.com.
For all other enquiries Islands Lotto can also be contacted by post:
Islands Lotto
1 Jubilee Promenade
La Route Du Port Elizabeth
St Helier
Jersey JE2 3NW
Or by telephone between the hours of 10am - 4pm Monday to Friday (excluding public and bank holidays) on +44 1534 832403.